TECH PEOPLE LEADERSHIP NEWSLETTER
A weekly newsletter of curated links giving help, advice and opinion to leaders in teh tech industry.
THE ARCHIVE
FEEDBACK
13 Questions to Get More Feedback From Your Team - Programming Leadership - Medium
Easy read, useful stuff. Exactly what it says - ways to start the “I want feedback” conversation with your team.
Disrupting Bias in Feedback — Jill Wetzler
A cool, practical post outlining specific ways to notice, and then disrupt our own biases when giving feedback. Great piece.
MEETINGS
Super nice post by Lara Hogan about building a team around you to support your leadership work. Your immediate boss doesn’t have to be the only one helping you (in fact, they shouldn’t be). Lara also has some neat tools to help you find and build your crew.
My notes: I’d say the single most frequent issue that comes up in my coaching practice is the Hard Conversation - or, rather, not having the Hard Conversation. A large part of why we don’t have them is because we incorrectly forecast the consequences - on us, and on our happiness. If we can rebalance our forecasts, we can have the conversations. If we have the conversations, the situation will almost always improve.
Complete, useful. If you are building your onboarding process, or know it needs a step up, give it a read. Also this:
“companies who have best-in-class onboarding programs retain 91 percent of their first-year employees, as opposed to only 30% retention of first-year employees by companies who lag in onboarding practices”
(Reposting from last week when I included a broken link here)
Great article about one of the more difficult transitions for any group or company: from a small, tight team operating more or less independently, to the first moments of (oh no!) structure and planning.
This transition gets lost in the shuffle amongst stories of growth from 10 to 1,000 or $50,000 to $1Bn, but it’s a tough one, so if you’re in the middle of it, give this a read (or if you ever think you are going to start a company - it’ll happen!).
“When people interact, they end up agreeing, and they make worse decisions - they don’t share information, they share biases”
A short article, but useful. As leaders we have to be constantly balancing conformity (to a culture, to a set of goals, a set of principles) against group think. Forming a strong group is powerful, but it also opens us to a narrowed set of perspectives.
One of the situations I come across most frequently in coaching is clients either a) avoiding a hard conversation or b) thinking they’ve had it and then being amazed (not to mention confused, upset and many other reactions) that they really haven’t - they sugarcoated the feedback so much that the other person didn’t hear part or all of it. (A classic sugarcoat is to kind of miss out, or smooth over, the part where somebody’s job is now on the line if they aren’t able to meet their commitments).
This post gets to the reasons and why sugarcoacting (“ruinous empathy”) in the Radical Candor model is almost always the wrong thing to do.